Legal

Privacy policy

We keep data collection to the strict minimum required to deliver and support your subscription.

Last updated: January 2026

1. Data we collect

When you order a subscription we collect only the information needed to activate and support it: your name or nickname, your WhatsApp number, your email address and the details of the plan you purchased.

We never ask for full card numbers. Payments are handled by our payment partners, who process card data on their own secure infrastructure.

2. How we use your data

Your data is used to create your account, deliver your credentials, provide technical support, process renewals and refunds, and send service notices about your subscription.

We may send occasional offers on WhatsApp or email. You can opt out at any time by replying to any message.

3. Data sharing

We never sell your personal data. Information is shared only with the service providers required to run the service, such as our hosting provider, payment processors and messaging platforms.

We may disclose information where we are legally required to do so by a competent authority.

4. Data retention

Account and billing records are kept for as long as your subscription is active and for up to 24 months afterwards, in order to handle renewals, disputes and accounting obligations.

You may ask us to delete your data at any time; we will remove everything that we are not legally required to retain.

5. Security

Access to customer records is restricted to authorised staff, protected by strong authentication and transmitted over encrypted connections.

6. Your rights

You can request access to, correction of, or deletion of your personal data, and you can object to marketing messages. Contact us on WhatsApp or by email and we will action your request within 30 days.

7. Cookies

This website uses only essential cookies and local storage needed for the site to function. We do not run advertising trackers.

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